Get in Touch

Questions about an order, a style, or something else entirely? Email us directly. Photo upload happens after secure checkout, with email available as a backup.

Official Pet on Canvas support emails end in @petoncanvas.com.

Photo upload backup

After checkout, use the confirmation-page upload first. If it fails or your files are too large, send your pet photos and Stripe order ID here.

Email photo backup

Support and questions

Ask about timing, revisions, custom canvases, shipping, or an in-progress order.

Email support@petoncanvas.com

Helpful details to include

  • - Your name and best email address
  • - Your Stripe order ID, if you have one
  • - Your pet's name and chosen art style
  • - 2-5 clear pet photos, only if you are using email backup